Community Events Access Control renders /wp-admin non-functional FOR ALL

[nkctribune]

Hi, we have the pro calendar plus the Community Events add-on. When activating the Access Control, and just clicking on “Calendar User” for Roles to Block, no user, regardless of level, can access the http://oursite.com/wp-admin login page, as it redirects EVERYONE – not just the checked level(s) – to whatever is set in the plug-in addon’s redirect URL setting without even giving an opportunity to prove our worthiness as an authorized level user. Is it supposed to do that? Figured a work-around of having the redirect set to go to the calendar list page where at least there is a login form, even if it’s a little clunky and confusing for users who aren’t necessarily coming for the calendar, but at least it’s not looping back to the homepage anymore (can also use the /wp-login.php, but that requires letting all users know to go there instead of their normal, expected wp-admin.) Have done the recommended diagnostic tests – turning off all other plugins except the calendar, pro and community events add-on, revert to default 2011 theme, tried on 2 separate (Mac) computers, 2 browsers (Firefox and Safari), 3 different users with different levels. Consistently same results. Do you have any suggestions of how I can fix this, or at least a better work-around? If this is how it’s actually supposed to work, I would put in a feature request that there be a way to block the dashboard access to the checked blocked level(s) without blocking the wp-admin login page, if at all possible. Thank you for your time.

[Josh]

Hello nkctribune,

Thanks for reaching out to us!

It sounds like the problem is that when the option to limit access is selected, the site blocks “wp-admin” for both the selected level as well as any visitor (logged out user) to the site?

On the surface, it sounds like this is working properly since you wouldn’t want visitors to access the admin either. When logging in, it may be best to switch to accessing that page via “oursite.com/wp-login.php” rather than “wp-admin” since “wp-admin” redirects to “wp-login.php” for logged out users anyway.

However, I do understand the potential confusion and think the ability for “wp-admin” to still redirect to “wp-login.php” for logged out users could warrant a feature request on our UserVoice page.

I’m sorry I wasn’t able to give you a direct response however I hope this was able to point you in the right direction.

Thanks!

[Support Droid]

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