Howdy DeAnne,
Welcome to our support forums and thanks for reaching out to us. I’ll try to help you here.
First of all let me note that I can see a couple of javascript errors in the browser console you might want to check first. After fixing those I would suggest you check if the WordPress default login form works as expected.
If everything seems fine until there, Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.
Please let me know about your findings,
Have a great weekend,
Nico