Comments don’t display after activating/upgrading community events

[Steffen Bang]

It seems like Community Events either prevents comments_template from loading or somehow sets comments to closed

[Geoff B.]

Good afternoon Steffen and welcome to the Events Calendar Support forum!

 

Thank you for reaching out to us.

We apologize for the inconvenience caused by this glitch impacting the comments availability.
We are actively working on a fix for this.

Unfortunately, I cannot commit to a release date for a fix at this point.

But you will be contacted as soon as there is one.

In the meantime, the workaround is to downgrade Community Events to 4.3.2.
To do that, you can read: https://theeventscalendar.com/knowledgebase/downgrading-plugin-past-version/

Thank you for your patience as we see this through.

Best regards,

Geoff B.

[Nico]

Hey,

I’m reaching out to let you know that we just released a fix for this issue. Please update the plugins to version 4.4.1 (4.4.1.1 for The Events Calendar) and let us know if this actually makes the issue right in your site.

More details on the release → Maintenance Release: The Events Calendar and Event Tickets 4.4.1, plus premium add-ons

Best,
Nico

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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