Comments disappear after updating Community Events 4.4

[Teresa Searock]

Creating another thread with the same issue: Community Events 4.4 causes the comments to disappear from blog posts.

Hunter said to report the issue in a new thread to help expedite the fix. I have the same issue on my site.

Linking to original thread:
https://theeventscalendar.com/support/forums/topic/post-comments-disappear-since-updating-to-4-4/

Also, every time I post here it tells me it can’t import my system information, which is fine, but the instructions on where to get the information are wrong. It should be:

Events –> Help

instead of

Events –> Settings –> Help

It took me a bit to find it the first time because I was looking under Settings.

[Geoff B.]

Good evening Jennifer and welcome back!

Thank you for reaching out to us.

I am sorry to hear that you have encountered that bug too. Yikes!
I would love to help you with this topic.

I am not sure if you know, but there is a workaround available for that glitch (until the fix is released).

You could simply downgrade the Community Events plugin.

I recommend reading the following: https://theeventscalendar.com/knowledgebase/downgrading-plugin-past-version/

Unfortunately, I cannot commit to a release date at this point.
But stay tuned, you will be contacted when the fix is released.

On a different note, nice catch on the instructions! I will have that updated.
Thank you!

Have a great day!

Geoff B.

[Nico]

Hey,

I’m reaching out to let you know that we just released a fix for this issue. Please update the plugins to version 4.4.1 (4.4.1.1 for The Events Calendar) and let us know if this actually makes the issue right in your site.

More details on the release → Maintenance Release: The Events Calendar and Event Tickets 4.4.1, plus premium add-ons

Best,
Nico

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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