Commas in Category name on CSV import

[Aydin]

Hello! I need help! When I import activities in the “Category” some names consist of several words, separated by commas. When I import them, they are divided into separate categories. How to avoid it? Thank U!

[George]

Hey Aydin,

I’m very sorry to bear bad news, but after seeing your issue here I went and tested this several times on my local testing installation. I tried a few different ideas to see if I could categories with commas in their names to import correctly, but unfortunately could not do this.

I’ll bring this issue to the attention of other developers, and maybe I’m just missing something here and there is a way to pull this off, but so far I’ve been unable to get this to work.

It may be an un-solvable problem for now.

I’m sorry Aydin! Stay tuned in case another developer has other input on this issue. In the meantime, if you have any other questions or concerns please let us know.

Thank you,
George

[Aydin]

Thank you George for your attention to my problem. It is important that developers could offer a solution. I think you can try to surround a comma, for example, sign a stick. But I also did not work …

[George]

Hey Aydin,

I agree that a solution would be the best outcome here, and have tested a few ideas here. For example, I tried surrounding some test categories with commas in quotation marks, though this did not work for me – if you try this, does that work for you?

Also, I’m curious – would you be willing to share your .csv file with us for testing? If so, you can upload it for us to download via Dropbox or a site like http://ge.tt – if you’d like the file to remain private, then make sure you check the “Set as Private Reply” option before submitting your reply so that only you and our support team have access to the .csv download link.

Thanks Aydin, and thank you for your patience while we try to get a solution working here! 🙂

George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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