Client Support

[Michael]

I would like to give a client access to this forum. Is there any way I can add an email to my account, in order for them be able to ask questions on the forum? Thanks in advance!

[Jennifer]

Hi Michael,

Thanks for reaching out! In order to post in the support forums, users need to be logged into the account holding the license. There is not currently a way to add an additional email address/user to an account. If they would like to be able to login and post on their own, they would need to have their own license and account (or you could alternatively give them access to your account).

I’m sorry I don’t have a better answer for you here, but please let me know if you have any other questions!

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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