Clearing Sales summary on Attendee list

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  • #1174069
    Murray
    Participant

    After several weeks of testing, I have taken my site live. Unfortunately, my attendee list sales summary (on the attendee list page) shows all of my test purchases. Is there any way I can clear those test sales from the summary so that they won’t be co-mingled with actual sales resulting in a horribly confusing summary?

    Also, to not be able to sort by ticket type is a serious shortcoming. Is there any way around that?

    #1174599
    George
    Participant

    Hey Murray,

    Thanks for reaching out. There is not a way to sort by ticket type at this time but it is something we are looking into for a future release at some point.

    As for clearing sales from an Attendees List, the best thing I would recommend here is to delete the event outright. Now that your site live, create the event and tickets anew on the live site and its attendees list should be a clean slate.

    ↑ If this specific course of action is not possible, can you clarify exactly why not?

    Thank you!
    George

    #1185855
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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