Clear current attendees / same tickets new year

[Jake]

I have 26 tickets that are the exact same as last years event. Is there a slick way to refresh the tickets and clear existing attendee info from the orders?

[Andras]

Hello again Jake,

There is no slick way unfortunately.

You can try deleting all your eCommerce orders and delete attendees from the events, or you can dig into the database. But with that you will lose historical order and attendee data.

But I believe in that time you can also set up the needed tickets.

Although this might not be the solution you were hoping for, I hope it gives you some clarity.

Is there anything else regarding this topic I can help you with?

Andras

[Jake]

Thank you for the reply…

I’ll add this to the Trello. It would be ‘slicker’ to clear out the attendee on existing products that are seasonal rather than rebuild them.

[Andras]

Hi Jake,

I agree, that is a nice idea. If you would like to see this as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.  http://tribe.uservoice.com/

Is there anything else related to this I can help you with, or can I close this ticket?

Thanks and cheers,
Andras

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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