Cleaning up Woocommerce Products

[Nick]

When a ticket is created for an event, a woocommerce product is created as well. Does that product live forever until manually deleted? OR is it archived/deleted at some stage?

• If I delete the Event are tickets/products removed?
• If I use the event clean up tool, do the tickets/products also get removed?

I’m just worried about have thousands of products in woocommerce for events that no longer exist.

[Brendan]

Hi Nick,

Thanks for email support.

The short answer is that I believe you can improve on the current manual removal process.

It’s hard to suggest a specific method because I am not sure how the current website is set up. But here are a few ideas to expedite the process:

1. Use Product Categories or Tags (if not displayed elsewhere) to enable bulk actions such as bulk deletion.
   For example, you could use a tag such as “July” on all products that are for events in July.
2. Use a third-party plugin such as https://wordpress.org/plugins/smart-manager-for-wp-e-commerce/ (there are many out there) to be able to have a bit more control over product search and sorting

Let me know if that helps.

Have a great day!

Brendan

[Nick]

Thanks, the site is still in development, so I’m just trying to find the right solution for what my client needs.

Honestly, sounds like a headache. And since recurring events and tickets aren’t compatible we’re looking at a lot of workarounds.

When I create a ticket, the product is automatically created. How do I assign a category or tag to the product? Do I have to do this manually by going into woocommerce, finding the product, and then editing it? That’s going to be a huge workload as they have classes that run daily and weekly etc and need to sell tickets for each event, and track attendance.

I know this is hard, we build booking software as well. Seems like you’ve got the setup backwards. Ticket sales should be built into Events Calendar. Something that doesn’t require individual products for every single ticket type and every event.

Looks like I might have to give Tickera a try.

Nick Batchelor
+61 (0)7 5679 2222
0450 649 990 FACEBOOK LINKEDIN

[Brendan]

Hi Nick,

Sorry there isn’t a better solution at this point. Assigning categories to woocommerce would be an additional function of custom code as well. I can definitely help with that if you decided to use this platform. If you feel its not going to work, we can give you a full refund as long as its within 30 days of purchase. Let me know what you decide.

Thanks,

Brendan

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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