Chronological order

[Adrien Farrell]

Hi,
We have bought the Tribe Pro and Filter bar plugins with a one year service.
We have a problem with the order of events with Filter bar.
At the first view events the order is not reinitialized. We have to clik on the “reset filters” button to get a real chronological order see this page http://www.cvxfrance.com/evenements
where ponctual events are first and recurrent events come below even if they begin before..
How can we set the order so that event have a completly chronological order?

Thank you

[Hunter]

Hello and thanks for posting 🙂

I’m sorry to hear about the issue. I’d be happy to help you out!

I visited the link and did experience the events displaying incorrectly chronologically. Once I hit “Reset Filters” the events did display in the correct order. Does this issue still occur when the default WP theme and only our plugins are active as instructed in our Testing for conflicts guide?

Let me know your findings and we’ll continue troubleshooting from there. Thanks again for reaching out and I look forward to resolving this with you. Have an excellent remainder of your day!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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