Checkout page shows blank

[Natasha Johnson]

Hello, I found this issue within the forum but all the replies were marked private so I couldn’t see the outcome.

My checkout page is blank. I deactivated all plugins and it shows when the Event Ticket Plus plugin is deactivated. Could you please advise on how to fix this.

Thank you.

[Patricia]

Hey Natasha,

Thank you for reaching out to us!

I’m so sorry to hear that you are having problems with your checkout page. Let me help you to solve this!

To get started, I would recommend you to make sure that all of your plugins are up-to-date.

After that (if the issue persists after the upgrade), please enable WP_DEBUG and WP_DEBUG_LOG and share with us any messages you see while accessing your checkout page.

All WP_DEBUG messages will be stored in a debug.log file in /wp-content.

Thanks!

Patricia

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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