Home › Forums › Ticket Products › Event Tickets Plus › Checkout deleting unnecessary text – Additional Info, Example Label, order again
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AuthorPosts
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July 12, 2015 at 8:08 am #985706
Thomas
ParticipantHi there I’m have an issue with the final checkout.

upon checkout there are three words that I am struggling to delete and don’t know what I’m looking for.
Additional Information
Example label:
ORDER AGAINHow do I delete these?
Thank you
July 13, 2015 at 6:39 am #985828George
ParticipantHey Thomas,
I tried viewing your site and going through the checkout process but I couldn’t find the specific text you shared screenshots of in your post here.
Does this screen you shared only show up, for example, after completing a purchase? If so, could you make a test event that is Free that I can run through and get to that page, then see those elements live and recommend some CSS to hide those elements?
If that’s possible, the next-best thing I can recommend would be to grab a [free!] tool like Firebug if you use FireFox, or the Developer Tools for either Safari or Chrome. They’ve all got “Inspector” tools that let you, for example, zoom right into an element like the ones you identified here, and find out what its CSS selectors are. (Thus enabling you to hide those CSS selectors quite simply).
Cheers!
GeorgeJuly 13, 2015 at 9:15 am #985919Thomas
ParticipantHi George!
Yeah it’s after the order. I created a free event so you can check too http://tickets.tonemgmt.com/event/department-m-post-war-glamour-girls-6th-august/
I think I identified the code, but unsure how I go about hiding? Thanks for you assistance with this and look forward to your reply
#theme-page > div > div.theme-page-wrapper.mk-main-wrapper.full-layout.no-padding.mk-grid.vc_row-fluid > div.theme-content.no-padding > div.woocommerce > h2:nth-child(6) #theme-page > div > div.theme-page-wrapper.mk-main-wrapper.full-layout.no-padding.mk-grid.vc_row-fluid > div.theme-content.no-padding > div.woocommerce > dt #theme-page > div > div.theme-page-wrapper.mk-main-wrapper.full-layout.no-padding.mk-grid.vc_row-fluid > div.theme-content.no-padding > div.woocommerce > p.order-againJuly 14, 2015 at 7:47 pm #986488George
ParticipantHi Thomas,
I appreciate you making the test event – however, I am still unable to even access the post-checkout screen. I’m using valid addresses but cannot get around this error on your page and it won’t let me through → https://cloudup.com/cf96LnM4FBh
The code you posted could indeed be the code you need, I’m not 100% sure. If it is, to hide those elements try writing it as CSS like the following in the bottom of your theme’s style.css file:
div.woocommerce > h2:nth-child(6),
div.woocommerce > dt,
div.woocommerce > p.order-again {
display: none !important;
}
Cheers,
GeorgeJuly 15, 2015 at 8:36 am #986635Thomas
ParticipantHi there!
Great news, that css worked. I have however found two more issues. Additional information and the top area been too close to my header.

I identified the following code here:
<h3> Additional Information ::after </h3>and then attempted to hide in the css below but that didn’t work:
div.woocommerce > h2:nth-child(6), div.woocommerce > dt, div.woocommerce > p.order-again div.woocommerce > h3:additional information { display: none !important; }Also the Shopping Cart > Proceed To Checkout > Submit Order is too close to my header I think – how do I move that down 20px ?
Many thanks for your continued support. One of the main reasons I bought the plugin was because I saw the levels of forum support so keep up the good work!
July 15, 2015 at 8:47 am #986641George
ParticipantHey Thomas,
Glad that helped, and I hate to bear this news right after you complimented our forum support, but our forum support does not include customization or style tweaks at all unfortunately.
I’m glad those first items were hidden successfully – for further style tweaks, however, the best thing I can recommend would be to grab a [free!] tool like Firebug if you use FireFox, or the Developer Tools for either Safari or Chrome. They’ve all got “Inspector” tools that let you, for example, zoom right into an element like the ones you identified here, and find out what its CSS selectors are, thus enabling you to write custom styles for those CSS selectors quite simply.
I’ll close this ticket for now, but if other questions or concerns of yours arise please don’t hesitate to open a new one at any time.
Cheers,
GeorgeJuly 30, 2015 at 7:05 am #991741Support Droid
KeymasterThis topic has not been active for quite some time and will now be closed.
If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help. -
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