Checkout deleting unnecessary text – Additional Info, Example Label, order again

Home Forums Ticket Products Event Tickets Plus Checkout deleting unnecessary text – Additional Info, Example Label, order again

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #985706
    Thomas
    Participant

    Hi there I’m have an issue with the final checkout.

    ticketscheckoutissue

    upon checkout there are three words that I am struggling to delete and don’t know what I’m looking for.

    Additional Information
    Example label:
    ORDER AGAIN

    How do I delete these?

    Thank you

    #985828
    George
    Participant

    Hey Thomas,

    I tried viewing your site and going through the checkout process but I couldn’t find the specific text you shared screenshots of in your post here.

    Does this screen you shared only show up, for example, after completing a purchase? If so, could you make a test event that is Free that I can run through and get to that page, then see those elements live and recommend some CSS to hide those elements?

    If that’s possible, the next-best thing I can recommend would be to grab a [free!] tool like Firebug if you use FireFox, or the Developer Tools for either Safari or Chrome. They’ve all got “Inspector” tools that let you, for example, zoom right into an element like the ones you identified here, and find out what its CSS selectors are. (Thus enabling you to hide those CSS selectors quite simply).

    Cheers!
    George

    #985919
    Thomas
    Participant

    Hi George!

    Yeah it’s after the order. I created a free event so you can check too http://tickets.tonemgmt.com/event/department-m-post-war-glamour-girls-6th-august/

    I think I identified the code, but unsure how I go about hiding? Thanks for you assistance with this and look forward to your reply

    #theme-page > div > div.theme-page-wrapper.mk-main-wrapper.full-layout.no-padding.mk-grid.vc_row-fluid > div.theme-content.no-padding > div.woocommerce > h2:nth-child(6)
    
    #theme-page > div > div.theme-page-wrapper.mk-main-wrapper.full-layout.no-padding.mk-grid.vc_row-fluid > div.theme-content.no-padding > div.woocommerce > dt
    
    #theme-page > div > div.theme-page-wrapper.mk-main-wrapper.full-layout.no-padding.mk-grid.vc_row-fluid > div.theme-content.no-padding > div.woocommerce > p.order-again
    #986488
    George
    Participant

    Hi Thomas,

    I appreciate you making the test event – however, I am still unable to even access the post-checkout screen. I’m using valid addresses but cannot get around this error on your page and it won’t let me through → https://cloudup.com/cf96LnM4FBh

    The code you posted could indeed be the code you need, I’m not 100% sure. If it is, to hide those elements try writing it as CSS like the following in the bottom of your theme’s style.css file:


    div.woocommerce > h2:nth-child(6),
    div.woocommerce > dt,
    div.woocommerce > p.order-again {
    display: none !important;
    }

    Cheers,
    George

    #986635
    Thomas
    Participant

    Hi there!

    Great news, that css worked. I have however found two more issues. Additional information and the top area been too close to my header.

    issue2

    I identified the following code here:

    <h3>
    Additional Information
    ::after
    </h3>

    and then attempted to hide in the css below but that didn’t work:

    div.woocommerce > h2:nth-child(6),
    div.woocommerce > dt,
    div.woocommerce > p.order-again 
    div.woocommerce > h3:additional information {
    display: none !important;
    }

    Also the Shopping Cart > Proceed To Checkout > Submit Order is too close to my header I think – how do I move that down 20px ?

    Many thanks for your continued support. One of the main reasons I bought the plugin was because I saw the levels of forum support so keep up the good work!

    #986641
    George
    Participant

    Hey Thomas,

    Glad that helped, and I hate to bear this news right after you complimented our forum support, but our forum support does not include customization or style tweaks at all unfortunately.

    I’m glad those first items were hidden successfully – for further style tweaks, however, the best thing I can recommend would be to grab a [free!] tool like Firebug if you use FireFox, or the Developer Tools for either Safari or Chrome. They’ve all got “Inspector” tools that let you, for example, zoom right into an element like the ones you identified here, and find out what its CSS selectors are, thus enabling you to write custom styles for those CSS selectors quite simply.

    I’ll close this ticket for now, but if other questions or concerns of yours arise please don’t hesitate to open a new one at any time.

    Cheers,
    George

    #991741
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 7 posts - 1 through 7 (of 7 total)
  • The topic ‘Checkout deleting unnecessary text – Additional Info, Example Label, order again’ is closed to new replies.