Checking in with QR code

[glasscannonnetwork]

Hello, I have an event tomorrow and I need to check people in. I just tried a test check-in, I scanned the bar code, it then redirects me to my admin page and says that the person is checked in, but it doesn’t actually check them in. When I search for them, they are still not checked in. No one is. If I try scanning it again, it says the ticket has already been checked in, but still underneath it it says Checked In: 0

How can I fix this?!

[Jaime Marchwinski]

Hi Troy,

Thanks so much for reaching out!

I’m assuming that your event has passed, but I’d love to assist you in troubleshooting this issue for future check-ins.

What method are you using to check in your attendees?

Let me know!

 

Thanks,

Jaime

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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