Check in with QR code not working

[nyaido]

I have followed the steps in the article about downloading QR code app and logging into wordpress, however the QR code is still not working.

When I scan the QR code and click the link, it simply takes me to the web page and I can check the same person in multiple times?

[Cliff]

Hi. No, you cannot check-in a user multiple times.

I’m guessing you’re either not logged in or you’re logged into an account that doesn’t have the necessary permissions to check someone in.

Please reference https://theeventscalendar.com/knowledgebase/using-qr-codes-event-tickets-plus/#create_qr_user

Please let me know what you find out after doing some additional testing.

[nyaido]

Hi Cliff,

I have managed to get it working, only on Chrome and only for an admin login – setting up as per the instructions on your site did not give the right permissions.

This is a really slow process for check-in. We are expecting 300 attendees. Is it compatible with any scanning machines you see at big events where they just bleep you in on the gate?

[Cliff]

Sorry to hear that. The required capability is edit_posts, here: /wp-content/plugins/event-tickets-plus/src/Tribe/QR.php – Line 46

I’ve heard good things about the QuickMark app (referenced at https://theeventscalendar.com/knowledgebase/using-qr-codes-event-tickets-plus/#finding_qr_app), specifically their Continuous Scan upgrade.

You might also be interested in this existing feature requests: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/11304501-develop-an-android-and-ios-app-for-qr-code-scannin

Please do add your vote there.

This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.

Thank you.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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