Check-in reports

[Gustav]

Hi! I work at an art gallery in Sweden and we are looking at using Event Tickets Plus to sell entry tickets to our exhibitions. An exhibition can last maybe three months, and if you buy a ticket you should be able to use it on any day (but only once) during the exhibition period. For statistical reasons we need to know how many ticket holders access the exhibition each day. In other words, I need reports of how many check-ins are registered on each day we are open.

Is this possible? If so, is it possible to automate these reports to be compiled and e-mailed at the end of each day?

Regards,
Gustav

[Geoff B.]

Good evening Gustav and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

An exhibition can last maybe three months, and if you buy a ticket you should be able to use it on any day (but only once) during the exhibition period.

That is totally feasible.

For statistical reasons we need to know how many ticket holders access the exhibition each day.

Currently, we do not capture the date and time of the check-in.

That being said, it is probably possible to customize the plugin to add that information.
I will ask our code ninjas to see if there is not a simple way to do this ?

In the meantime, the manual workaround would be to ensure you make export the attendee report every day.

This would allow you to do a file compare and establish that statistic.
I realize this is not great, but it should work.

If so, is it possible to automate these reports to be compiled and e-mailed at the end of each day?

Although there is no built-in feature to automatically generate such reports, you could most likely achieve this via some sort of WP Cron job (automated scheduled task).

There are even plugins out there to help you out: https://wordpress.org/plugins/cronjob-scheduler/

Let me get back to you about the date and time of QR check-ins.

Best regards,

Geoff B.

[Geoff B.]

Good afternoon Gustav,

Thank you for your patience.

As promised, I followed up on the date and time of check-ins and there is no short-term simple automated way to get the check-in date and time in the reports.

With that in mind, this is such a great idea that I have opened a ticket for this to become an extension.

Unfortunately, I cannot commit to a release date at this point. But stay tuned, you will be contacted as soon as it is released.

Have a good weekend,

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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