Changing URL of licence

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  • Author
    Posts
  • #1176124
    Kathrine Fraser
    Participant

    Hi,
    Our site was built using a temporary domain, and is now live with the true URL.
    However, the licence is connected to the temporary domain still, and I cannot update the plugin now.
    I am worried that disconnecting the licence may lose the data? Could you please confirm if I disconnect the licence so I can add the new domain that nothing will be lost?
    Thanks

    #1176242
    Nico
    Member

    Hi there Katherine,

    Thanks for reaching out to us on this!

    Could you please confirm if I disconnect the licence so I can add the new domain that nothing will be lost?

    Yes, I can confirm this. You can safely disconnect the license from the temporary site and set it up in the new site. You’ll find more info about this here → Moving your license keys.

    Please let me know if this answers your question,
    Best,
    Nico

    #1187789
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
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