Changing Tickets from one event to another

[Brian]

I have similar events that are posted with consecutive dates. People buy to reserve their seats but some require event day changes. Is there a way to easily switch a buyer from one event to another event?

Thanks!

[George]

Hey @Brian,

There is unfortunately not an easy or straightforward way to go about doing this at this time 🙁

The best way to deal with these sorts of transfers is to use “Order”-related controls for WooCommerce itself, which are part of WooCommerce and not Event Tickets but should be quite handy when editing Ticket orders. You can learn the basics of managing orders on this page from the WooCommerce site, which itself links to other helpful articles for more specific information → https://docs.woothemes.com/document/managing-orders/

I hope this helps!

George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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