Changing Acccount

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  • November 7, 2017 at 2:58 pm #1377447
    Paul Hay
    Participant

    I purchased a single Calendar Pro license, but not realize I need another. To upgrade to the Business is $149, but I already paid $89 for one. Can i simply pay the difference to get the other two licenses?

    November 7, 2017 at 4:09 pm #1377506
    jcombs99
    Participant

    Hey Paul, I just did this today so can help. Just go to My Account > License Keys and then on the upper right you’ll see the links to the upgrade options.

    Jesse

    November 7, 2017 at 4:31 pm #1377528
    Paul Hay
    Participant

    It had me pay full price.

    November 7, 2017 at 4:33 pm #1377531
    Paul Hay
    Participant

    Can I get a credit for the difference to my paypal

    November 7, 2017 at 8:41 pm #1377649
    jcombs99
    Participant

    Not why that happened, see the attached screenshot of my two payments over the last couple of days showing a total of $149 for the business license.

    I’m not with Modern Tribe, just a fellow customer and so if you need to get something fixed, you’ll need to get in touch with their billing folks.

    November 9, 2017 at 5:54 am #1378892
    Jennifer
    Keymaster

    This reply is private.

    December 1, 2017 at 8:36 am #1396664
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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