Changed from .com to .org

Home Forums Welcome! Pre-Sales Questions Changed from .com to .org

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #1172099
    Dwayne Sinclair
    Guest

    Need some help as we change our site from a .com to .org and now our license is invalid. how do we obtain a new license?

    Thank you,
    Dwayne

    #1172112
    Geoff B.
    Member

    Good evening Dwayne and welcome back!

    Thank you for reaching out to us.
    I would love to help you with this topic.

    I believe you will find what you are looking for here: https://theeventscalendar.com/knowledgebase/moving-your-license-keys/

    Let me know if that helps.

    Have a great day!

    Geoff B.

    #1172277
    Dwayne Sinclair
    Guest

    Thanks! Cart before the Horse and we migrated to .org before releasing the key. Any recovery from this situation?

    #1172579
    Geoff B.
    Member

    Good evening Dwayne,

    That should not matter. You can disconnect licenses at any time.
    It will not break anything. It will only make updates inactive on the disconnect site (which does not matter in this case).

    Can you tell me what happens if you try releasing the key ?

    Best regards,

    Geoff B.

    #1172860
    Claudia
    Participant

    I’m all good! Ended up being a non issue once I released and reauthorized the key. Ran into some minor clean up activities associated with plugin mismatch between events calendar and events calendar pro, together with the need to generate a new google api key.

    #1172893
    Geoff B.
    Member

    Hey @Claudia,

    Thank you for chiming in. I am not sure if you are actually related to Dwayne (it looks like that is the case).

    But I am mostly stoked that this worked out for you.

    Best regards,

    Geoff B.

    #1183816
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 7 posts - 1 through 7 (of 7 total)
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