Change ticket email

[Smith]

Dear Events Calendar tribe,

I have to change the ticket email layout because of the recurring event-problem. All my events happening every Wednesday have the same type of tickets which results in two things:

1. Every email my customers get the date of the event is the starting date of the recurring event
2. My attendee list is only working with the first event of the recurring event

As long as this feature doesn’t exist I would like to delete the date of the event on the emailed tickets so people are not irritated by a date of the past. Which files do I have to change?

Thank you very much,
Claudius

[Josh]

Hey Claudius,

Thanks for reaching out to us!

You can customize the ticket email by following our Themer’s Guide and copying the “views/tickets/email.php” from the core Events Calendar plugin into your theme and customizing the information there.

Let me know if this helps.

Thanks!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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