Change Sender of Email from "WordPress" to something else

[Marcial]

Hi there

We use Event Tickets Pro together with SMTP to send the confirmation emails to our clients. However, while SMTP works and shows the correct sender for other emails, the ticket emails still have “WordPress” as sender. We aren’t sure if SMTP works for the ticket emails or if there is another problem.

Thanks for your help.

Best,
Marcial

[Jaime Marchwinski]

Hi Marcial,

Thanks so much for reaching out!

As I understand it, you’d like to change the ticket email sender from “WordPress” to something else.

Without using SMTP, I see the default sender is the administrator of the site.

In other words, are you saying that the settings in SMTP are not being honored for ticket emails?  Here are the settings I am referring to:

Let me know!

 

Thanks,

Jaime

[Marcial]

Hi Jamie

The problem was resolved. It was a mistake on our side because it reset the settings in the SMTP plugin without us noticing.

Best,
Marcial

[Jaime Marchwinski]

Glad to hear that things are working again, you are welcome back in our support forums any time!

Since you marked this thread as Resolved, I am going to close this thread.

Have a great week!

[Author]

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