My pleasure and happy to help, Christopher!
You’re right, it would be really nice to see a drag-and-drop sort of interface for that. In fact, I went ahead and created a feature request ticket for you:
https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/17286869-custom-ticket-sorting-in-the-ticket-order-form
Please add your vote and, while there are no guarantees we’ll build it, consider it on our radar. 🙂
I see you marked this thread Resolved, so I’ll go ahead and close it. Let us know if any other questions come up and we’d be more than happy to help.
Cheers!
Geoff