Category color not showing as expected

[Paul Gonzalez]

Hi,

Our client is having an URGENT issue with Category Colors.

What They are Doing
They are setting category colors from Events > Settings > Category Colors.

They have multiple levels of Event categories with Parent-Child hierarchy.

They are setting categories as such for both the functioning and non-functioning events –
Parent Category — Checked
Child Category — Checked

Issues/Symptoms
1. Month View: in the month view calendar, some child categories are showing up with the colors they set, but some other child categories are showing up with their parent or grand-parent’s colors.

When you View Source, you see the the event entries with proper colors have the CSS class linked to the specific child-category.

The event entries that are not showing the colors of their category have the CSS class for the parent or grand-parent but not the specific child category it is marked for.

2. Week View: in the Week view (embedded using short codes) calendar, the category colors are simply not showing up. The Week view have been embedded for specific single categories using the shortcode.

In View Source, the class name does not include any name linked to the categories (parent or child).

We are scheduled to launch this new website for this well known brand in just a few weeks. The Events and category colors for the Events are a crucial feature for the client and the issue above is a high priority item for the Client. We’d would really appreciate your support so we can resolve this issue ASAP.

We can provide site login info if needed.

Please let me know if you need additional information.

Miah Morshed

[Geoff]

Hi Paul,

Thanks for getting in touch!

Would you actually be willing to reach out to the Category Colors plugin for support? We have a great working relationship with the creator, but the plugin is totally managed and supported by the author rather than us.

Here’s a direct link to the support forum for Category Colors where help can be reached:

https://wordpress.org/support/plugin/the-events-calendar-category-colors

Thanks so much!
Geoff

[Paul Gonzalez]

Thanks. We’ll contact the author for the category colors plugin.

[Geoff]

Right on, thanks so much, Paul!

I’ll go ahead and close this thread, but definitely let us know if any questions pop up in the process that we can help answer and we’ll be happy to help as best we can.

Cheers!
Geoff

[Author]

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