Cart page is not advancing to the Checkout page as anonymous user

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Home › Forums › Ticket Products › Event Tickets Plus › Cart page is not advancing to the Checkout page as anonymous user

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  • May 6, 2015 at 2:53 pm #960974
    Jeff
    Participant

    I am using the WooCommerce Tickets to sell event tickets on a website. When logged in everything works beautifully, however we would like to allow for guest transactions.

    When you add a ticket to your Cart and then go to “Proceed to checkout” nothing happens. The page refreshes, but doesn’t advance to the actual Checkout page to process payment and collect information.

    May 7, 2015 at 6:53 am #961118
    Brian
    Member

    Hi,

    Sorry for the issues you are having I can help out.

    First I noticed you are using WooCommerce 3.9.2.

    Please update to Version 3.9.3.

    Also I was able to visit your May Event, add tickets to the cart, and go to the checkout page without issues.

    If you try on another browser then you usually use does it work?

    Let me know.

    Thanks

    June 19, 2015 at 8:45 am #971349
    Brian
    Member

    Since there is has not been any activity on this thread for over 2 weeks so I am now closing it. Feel free to start a new thread if you have further issues. Thanks! 🙂

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