Cart Caching

[Lawrence]

We use this on our real estate membership website. We haven’t had any events since last October. We are getting things going for the year and several members have gone to the website and registered for our upcoming event in February. Well it seems that events from 2017 are being stuck in many of these registrants carts. So they are submitting their registrations with multiple events attached. I realize that the user should have deleted those extra events before checking out, but these people get confused so easy. So, we are wondering if there is a way to change a caching setting so that it doesn’t save events in the cart for such a long time?

[Barry]

Hi Lawrence,

That’s a great question.

The cart functionality itself is handled by the ecommerce plugin (in this case, WooCommerce) and we don’t actually interfere in that process. With that in mind, it may be best to approach the WooCommerce support team to learn about the current best practices for clearing old items from the cart.

http://www.sitepoint.com/woocommerce-actions-and-filters-manipulate-cart

Searching the wider internet, there do seem to be solid resources like the above tutorial on programmatically controlling the cart, which could be a good resource if you want to roll your own solution here.

I wish we could help further on this one and would love to know what you ultimately come up with, but unless there are settings I am completely unaware of this is both custom coding territory and really relates to WooCommerce’s own functionality rather than that of Event Tickets Plus.

[Lawrence]

Thank you for the reply and the helpful link. We will give that a try.

[Barry]

Awesome 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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