Can't View admin panel on current theme

[Brenda]

I am having an issue where my current theme doesn’t show the settings in /wp-admin/

The screenshot at http://imgur.com/JdS0W8Y is the settings running our EDU LMS theme purchased from ThemeForest.

The second screenshot http://imgur.com/JdS0W8Y is the settings running the Vertoh theme we are using for a different site but uploaded it to test it. Any thoughts on why this is conflicting with our theme? The only though we had was that the EDU LMS theme has an events part built into it, but none of the file names are the same

[Nico]

Hey Brenda, glad to help you here as well.

Is this issue related to a multi-site install as well? Is this the main site?

The screenshots for both issues/samples are the same so I’m not sure about it. As stated on the other thread it might be good to reach out to EDU LMS theme authors on this to see if it’s a know problem of the theme integrating with our plugin. It might also be good to check the server error log to see if there’s any PHP error in there that might be causing this.

Please let me know about it,
Best,
Nico

[Brenda]

Hello Nico,

We are running a multi-site install, however this only happens on the EDU LMS theme. The EDU LMS theme does have it’s own events thing built into it, but we have gone through and stripped all the code out for the theme and stripped everything in the database that is in relation to their events part built in. I know it has something to do with that, just not sure what.

[Nico]

Hey Brenda,

Thanks for following up! Have you tried reaching out to EDU LMS authors yet? Any news from their side?

I guess it might not be a good idea to edit the code files of the theme, because those changes will be lost when the theme updates. One thing that might be useful is to comment out all the content in the functions.php file. If then the settings work, start un-commenting by blocks and re-testing to find the code block that’s causing this. You can do this starting with big blocks and then refining into smaller ones.

Please let me know if that helps,
Best,
Nico

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