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We are unable to view any of the recurring events on our site. I looked at many of the existing posts on the issue, and confirmed if I change our permalinks to the default that this fixes the issue, but obviously this changes the full URL structure of the site, so is not a viable solution.
We are on the latest version of WP and all plugins. Additionally, I placed an order for a new license so I could post to support, however the new license for Events Calendar PRO will not validate in settings. I am seeing a message ‘Sorry, key validation server is not available.”
This is very frustrating, as we did not have this problem before the latest update to the Events Calendar plugins.
Hi there kevino,
We just ran into this issue regarding the 404 errors. WordPress and all plugin were updated through the WordPress dashboard and the issue started. I also did not want to change my permalinks but even after doing so for a quick test the problem was still there. Here is how we fixed it.
1. Within WordPress deactivate the “The Event Calendar Pro”
2. Within WordPress delete the “The Event Calendar Pro”
3. Access your server via FTP. Find the plugins folder within wordpress and make sure it is gone.
4. Within WordPress add / upload the latest version “The Event Calendar Pro”
5. Within WordPress activate the “The Event Calendar Pro”We did not lose any events added before this action and now all reoccurring events are shown on the site and we have no more 404 errors.
I hope this helps,
Chris
Thank you, Christopher! We completed these steps as described, and this fixed our issue as well. There must have been some common files that were modified, requiring a fresh install of the plugin.
We very much appreciate your help!
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