Can't upgrade to 3.1 after I've restored a backup

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  • Author
    Posts
  • #68718
    Joshua Shipsey
    Participant

    Plugins EC-Pro & Community Events
    The site is hosted with wp-engine, there is an open support ticket with them as well. I applied the update successfully a couple of days ago from 3.0.1 to 3.1. Everything as fine, the upgrade went as they always do. Several hours later, I needed to restore the site from backup. I pulled the image from the wp-engine archive from the last known good point, which was before the 3.1 upgrade was applied. Now, when I apply the update, the process fails, and Event Calendar is removed from the install.

    #68881
    Kelly
    Participant

    Hi, joshua64. I’m sorry to hear that you’ve come up against this issue while trying to upgrade.

    One thing I can suggest is trying to update by manually by downloading the plugin files from https://theeventscalendar.com/downloads/. Then, you’ll want to rename your existing plugin folder(s) so that you can install the plugin without running into errors overwriting them.

    Hopefully, wp-engine support will come back with something for you, but feel free to give the manual upgrade it goes. Please let us know how it goes!

    #981244
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 3 posts - 1 through 3 (of 3 total)
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