Can't update/edit past event

[Robin]

Hi, I have an event listing that’s a series. The first part of the series has past. I was testing out some html code on the post, and now I’d like to remove that test code, and I can’t seem to do it. When I hit the “update” button, the wheel just spins and spins. When I reload teh page, the code I’ve “removed” is still there. What to do?

thanks
Robin

[Barry]

Hmm, when you say the event listing is part of a series, do you mean you have set it up as a recurring event? If so it sounds suspiciously close to a known issue (as summarized here by Rob).

Does that sound like the same problem you are facing?

[Barry]

Hey Robin! How are you getting on here? Do you need any further support or assistance?

[Robin]

Hey Barry,
I wasn’t sure at first if that was the issue, but it has happened again and yes, Rob’s summary describes the issue exactly.

I have successfully changed the first and second occurrence of the recurring event, but the 3rd, which I mistakenly attempted to edit first, is in limbo mode, i.e., not updating. Do I delete the whole event and start over? Do I delete the *occurrence* and try to add it in again?

This is important in part because each occurrence of the event has to have some unique information, identifying it as a particular event (say, “week 3”) of a series.

I’d really appreciate your quick assistance here–clients are waiting! all best, Robin

[Barry]

Hi Robin – have you updated to the latest and greatest releases (2.0.10)?

[Robin]

Hi Barry, Yes, a few days ago.

[Barry]

Hi Robin,

So I chatted to fellow team members about this and by the sounds of it we’re going to have to wait until 3.0 is released for a solid fix here.

If you are confident in working with Javascript you could also try out the possible patch I posted earlier in the same thread I referenced previously (taking care to back up the original code first of all).

I’m sorry we can’t offer more on this occasion.

[Robin]

I’m not confident with Javascript, and if it doesn’t allow me to make and save changes to recurring event occurrences anyway, I won’t be trying that option.

If I understand this correctly, if I want to add a bit of unique content, such as the words “Week 2” or “Week 3” etc., on an occurrence of a recurring event (in my case, a series of classes) it’s not currently possible without “breaking” the series, and I should just set up each event individually. Can you please confirm that for me?

[Barry]

Yes – that’s pretty much the current situation.

[Robin]

OK Barry, thanks.

[Barry]

No problem, wish I could do more – but thank you for your continued support and patience.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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