Can't update to the latest Events Calendar. Not an option to update

[Dawn]

Ive noticed that the widgets on my site have stopped working which I’m guessing is due to the update that the event plugin is looking for.

The message says “The following plugins are out of date: Events Calendar PRO 3.9.3. All add-ons contain dependencies on The Events Calendar and will not function properly unless paired with the right version. Learn More.”

But when i go to the update panel it does appear to have an update. Is there a way i can either force update? or do i need to reinstall the plugin?

Another question i have is when i go to the licenses tab in settings there is no license key in there, so i copy and paste it from my account and it does accept it. But when i refresh the browser the key disappears.

Any help will be greatly appreciated.

• This topic was modified 10 years, 8 months ago by Dawn.

[George]

Hey Dawn,

I’m sorry to hear about these issues – it does indeed seem that you will need to manually install the latest versions of The Events Calendar and other Tribe plugins on your site (if you have any other ones, of course).

To do this, you’ll want to delete existing versions of Events Calendar Pro and The Events Calendar on your site – not just deactivate, but delete. You will not lose your event data by doing this (although backing up your site before installing ANY plugin or theme is always recommended, not just for The Events Calendar!).

Once those are deleted, head here for a copy of Events Calendar Pro and any other premium add-ons:
http://theeventscalendar.com/my-account/downloads

And here for The Events Calendar:

The Events Calendar

Install these freshly on your site, try entering the licenses again, and see what you find!

Thank you 🙂

George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

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