Can't Update to 3.12 PRO

[laughmasters]

I’m getting the incompatibility error message in the dashboard 3.11 free version vs. 3.12 Pro version.
Updated the free version fine.
Pro doesn’t show an update function.
I checked and saw my license key wasn’t entered. So I entered it.
Restarted / Deactivated / Reactivated – nothing.
Tried to install 3.12 zip but got file already exists error.
Can I safely delete the pro on my directory via FTP without losing events?
And more importantly – how can I get easy 1 click updates moving forward.

[Brian]

Hi,

Sorry for the issues here.

To manually update a plugin follow these steps here:

Manual Updates

That process does not delete or change settings, but as the guide says it is always a good idea to backup first.

If you added the license and clicked save and got a confirmation message the automatic updates should be setup.

The system does not check for updates on ever load so it could just be waiting for its next check time too.

Let me know if you have any follow up questions.

Thanks

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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