Can't update recurring event or add new one

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  • #1442432
    Eoghan
    Participant

    Hi,

    I have the PRO plugin (recently renewed the license for another year). When I try to edit events, on hitting the Update button in the backend it refreshes to a white page with just a “-1” in the top left hand corner. In some cases the update seems to work when I open the event in a new tab, while in others it does not.

    Any idea what’s causing this?

    (Here’s one event: https://brightgreenlearning.com/course/specialty-working-with-multicultural-groups-2018-03-16)

    Eoghan

    • This topic was modified 8 years, 2 months ago by Eoghan. Reason: Sorry...I don't know why this is in pre-sales...please move it!
    #1442441
    Eoghan
    Participant

    More info: I see now that opening any event, past or future, in the Edit view and hitting update causes the page to refresh to blank with a -1.

    To be clear, I haven not added any new plugins over the past few months. It was working correctly up to a few days ago.

    #1442449
    Eoghan
    Participant

    And more info (in case it helps): I am able to edit other pages and posts without any problems. The site also seems to be functioning normally on the frontend.

    #1442521
    Eoghan
    Participant

    (Sorry about the fragmented nature of these updates – I’m desperately trying to find a resolution to this issue.)

    Note, when I click Update on an event, even if I have not updated anything, it refreshes to the white screen showing just “-1” at the following URL: https://brightgreenlearning.com/wp-admin/post.php

    #1442682
    Eoghan
    Participant

    I resolved this. I’ll post separately to describe the issue correctly as I’m sure it will affect others.

    #1444101

    Glad you were able to figure things out, you are welcome back in our support forums any time!

    Since you marked this thread as Resolved, I am going to close this thread.

    Have a great week!

Viewing 6 posts - 1 through 6 (of 6 total)
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