Can’t update plugin

[abensted]

I have a single use licence valid until May 2019. I recently changed hosting plans and redirected my site (still in development) to a new URL. I only have Events Calendar Pro installed on one site (now redirected) but I can no longer install updates.

What is the solution?
Angela

[Courtney]

Hey Angela

Did you by chance change the domain name? I see http://www.ausfencing.org as the active site, but am not sure if that’s still the same.

Can you walk through the steps on Moving Your License Key https://theeventscalendar.com/knowledgebase/moving-your-license-keys/?  You can pick up at step 2 if needed.

See also: Why am I being told my license key is out of installs?.

Let me know if that works for you.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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