Can't unregister a site (to move our Events Calendar PRO license)

[Ben]

I’ve run into an annoying license problem. The ‘Unregister’ option for our pro license won’t work, making it impossible to connect the license to the correct site.

We switched our primary domain to cuc.ca late last year, from a temporary domain of cuc50.ca. cuc50.ca is still live, is NOT running Events Calendar PRO, and no options relevant to this seem to exist there.

[Xaviera]

Same problem here. Please advise 🙂

[Rob]

Hey guys. This is unfortunately a known issue that we introduced with the 2.0.5 release; we’re working to fix it now and should have resolved this week. There are a couple others threads on the forum here where we were discussing it previously after some users brought it to our attention.

Basically since the key isn’t required for the plugin to run anyway, I’d say ignore it for now. We’ll announce here when the bug is fixed and users can go make the change at that time. But since no functionality is lost without the key active, you aren’t missing anything without it.

Hope that helps and my apologies for the inconvenience thus far. Please let me know if you have any other questions or if I can elaborate on the points above.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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