Can't see title of first event in List View when using X Theme

Home Forums Calendar Products Events Calendar PRO Can't see title of first event in List View when using X Theme

Viewing 5 posts - 1 through 5 (of 5 total)
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  • #1084003
    Carlos
    Participant

    Hi!

    I’ve got a weird conflict with X Theme… the title of the first event doesn’t appear… it just outputs an empty tag.

    I figure it’s the X Theme because I tried it with the Twenty Sixteen theme and it works.

    http://themovecollective.org/tmc/events/

    Please help!

    Thanks

    • This topic was modified 10 years, 2 months ago by Carlos.
    • This topic was modified 10 years, 2 months ago by Hunter.
    • This topic was modified 10 years, 2 months ago by Hunter.
    • This topic was modified 10 years, 2 months ago by Hunter.
    #1084657
    Hunter
    Moderator

    Hello and welcome to the forums 🙂

    Theme customizations are unfortunately outside the scope we’re able to provide via the support forums. I recommend reading through our Themer’s Guide as it sounds like you have a theme conflict going on.

    Another idea I have would be to open “Inspect” by right-clicking on your mouse while visiting the page you’re experiencing issues on. You can see any conflicts that may be interrupting the first event title from being displayed.

    I hope this info helps and best of luck narrowing down the culprit! Have a good week and thanks for choosing PRO 🙂

    #1084780
    Carlos
    Participant

    Hi Hunter,

    thanks for your reply. I have to admit I’m a bit disappointed by your response, as both The Events Calendar and X Theme are very, very popular in their respective categories and I had hoped you’d be more interested in seeing them work together smoothly.

    I have inspected the element, before contacting you, using Firebug, and what I see in the HTML is that the A tag within the H2 for the title is empty… which makes me think that whatever conflict is happening is going on in PHP on the server.

    Please reconsider looking into this.

    Thanks,
    Carlos

    #1084863
    Hunter
    Moderator

    Hey Carlos,

    I completely understand where you’re coming from, but again, with the sheer amount of themes available, there is just no feasible way for us to guarantee compatibility with all of the right out-of-the-box. We test our plugins thoroughly using the default WP theme before release.

    One option I recommend would be to contact your theme author and explore their support forums (if available). I really do wish there was more I could assist with and best of luck addressing the issue. Have a good one!

    #1091031
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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