Can’t see published events in the dashboard

[solddigital]

I have an issue that I think may have been experienced by another user Sherman, but the resolution is not on the forum. I can see events that have been added by another admin or by the community, but I can’t see them in the dashboard (even though it says that there 18 events there. http://screencast.com/t/ipyOXqb96L9. Please help!

[Kelly]

Hi, solddigital. This is a great question! 🙂

We do know of a conflict between Advanced Posts Manager and our plugin (because our plugin comes with an instance of it bundled inside). Is it possible that this is the case for you?

If not, it would be super helpful if you could post your System Information from the Help tab on the Events Calendar Settings screen.

Thanks!

[solddigital]

Hi there – no I don’t have that plugin loaded…

is this the information you mean? The Events Calendar

You are up to date!

Latest Version: 3.1
Author: Modern Tribe Inc
Requires: WordPress 3.5+
Wordpress.org Plugin Page

Cheers, Sam

[Kelly]

Hi, Sam. Thanks for the quick reply!

Actually, the System Information is a detailed specification of what’s running on your site for our troubleshooting purposes. To find it, click on “Events” in the left sidebar of the Admin interface. In the subheadings under “Events”, you should now see “Help”. Click on that, and scroll to the bottom of the page that is takes you to. There, you’ll see a box with a black background. Please copy all of the text there using ctrl-a (Windows) or cmd-a (Mac), and paste it in a reply to this thread.

Thank you!

[solddigital]

hi there – I don’t have a black box on that screen – hoping I am on the right one! http://screencast.com/t/upB7qAQ7

Cheers, Sam

[Kelly]

Good morning, Sam. Thanks for trying to find the info.

Actually this is a new feature in 3.1, and it should be at the bottom of that page you sent the screenshot of. Looking at your site, it seems that you’re running an older version of the Events Calendar PRO.Would you mind upgrading to 3.1 and then seeing if the System Information box is there? If so, it would be great if you could copy and paste it into this thread.

Thanks! 🙂

[solddigital]

OK – so I’ve upgraded, and all the events appear now. So it must have been something you have fixed….

For the record this was what was in my black box! ( My license number does not appear because I am on multisite and I couldnt figure out how to get it in there!)
URL
http://www.sold-magazine.com.au
INSTALL KEYS
–
WORDPRESS VERSION
3.7.1
PHP VERSION
5.3.26
PLUGINS
VaultPress version 1.4.9 by Automattic(http://vaultpress.com/?utm_source=author-uri&utm_medium=plugin-description&utm_campaign=1.0)
All In One SEO Pack version 2.0.4 by Michael Torbert(http://michaeltorbert.com)
Broken Link Checker version 1.9.1 by Janis Elsts(http://w-shadow.com/)
The Events Calendar PRO version 3.1 by Modern Tribe, Inc.(http://m.tri.be/20)
Gravity Forms version 1.7.9 by rocketgenius(http://www.rocketgenius.com)
Jetpack by WordPress.com version 2.5 by Automattic(http://jetpack.me)
MailChimp version 1.3 by MailChimp and Crowd Favorite(http://mailchimp.com/api/)
Regenerate Thumbnails version 2.2.4 by Viper007Bond(http://www.viper007bond.com/)
Simple Category Posts version 1.0.1 by Spyros Vlachopoulos(http://www.hostdog.gr/)
The Events Calendar: Community Events version 3.1 by Modern Tribe, Inc.(http://m.tri.be/21)
Tint Widget version 1.0.0 by Ryo Chiba(http://www.tintup.com/ryochiba)
Use Google Libraries version 1.5.2 by Jason Penney(http://jasonpenney.net/)
WP-Optimize version 1.0.1 by Ruhani Rabin(http://www.ruhanirabin.com)
WP-PageNavi version 2.83 by Lester ‘GaMerZ’ Chan & scribu
WP-Polls version 2.63 by Lester ‘GaMerZ’ Chan(http://lesterchan.net)
NETWORK PLUGINS
Akismet version 2.5.9 by Automattic(http://automattic.com/wordpress-plugins/)
Multisite Plugin Manager version 3.1.2 by Aaron Edwards(http://uglyrobot.com)
The Events Calendar version 3.1 by Modern Tribe, Inc.(http://m.tri.be/1x)
Ultimate Posts Widget version 1.7 by Boston Dell-Vandenberg(http://pomelodesign.com)
WooDojo version 1.5.4 by WooThemes(http://woothemes.com/)
WordPress Importer version 0.6.1 by wordpressdotorg(http://wordpress.org/)
WordPress MU Domain Mapping version 0.5.4.3 by Donncha O Caoimh(http://ocaoimh.ie/)
MU PLUGINS
–
THEME
Sahifa
MULTISITE
1
SETTINGS
recurring_events_are_hidden = exposed
tribeEventsTemplate =
tribeEventsBeforeHTML = Industry Event Organisers: Add your Event HERE
tribeEventsAfterHTML = Industry Event Organisers: Add your Event HERE
previous_ecp_versions =
Array
(
[0] => 0
[1] => 3.0.3
)
latest_ecp_version = 3.1
disable_metabox_custom_fields = hide
welcome_notice = 1
organizer_venue_amalgamation = 1
donate-link =
postsPerPage = 14
liveFiltersUpdate = 1
hideSubsequentRecurrencesDefault = 1
userToggleSubsequentRecurrences = 1
showComments = 1
showEventsInMainLoop =
eventsSlug = industryevents
singleEventSlug = industryevent
multiDayCutoff = 12:00
defaultCurrencySymbol = $
embedGoogleMaps = 1
geoloc_default_geofence = 25
geoloc_default_unit = kms
embedGoogleMapsZoom = 10
debugEvents =
stylesheetOption = tribe
tribeEnableViews =
Array
(
[0] => upcoming
[1] => month
[2] => week
[3] => day
[4] => map
[5] => photo
)
viewOption = month
tribeDisableTribeBar =
hideLocationSearch =
monthEventAmount = 10
defaultValueReplace =
eventsDefaultOrganizerID = 0
eventsDefaultVenueID =
eventsDefaultAddress =
eventsDefaultCity =
eventsDefaultState =
eventsDefaultProvince =
eventsDefaultZip =
defaultCountry =
Array
(
[0] => AU
[1] => Australia
)
eventsDefaultPhone =
tribeEventsCountries =

[solddigital]

Hi Kelly – I’m not sure that my last response was saved…..so….
I upgraded to 3.1 and it all seems to work now!! Yay
For the record, here was my config – thanks for your help 🙂

(PS my license details don’t appear because I’m on wordpress multisite and I couldnt figure out how to get them in!)

Cheers, Sam

URL
http://www.sold-magazine.com.au
INSTALL KEYS
–
WORDPRESS VERSION
3.7.1
PHP VERSION
5.3.26
PLUGINS
VaultPress version 1.4.9 by Automattic(http://vaultpress.com/?utm_source=author-uri&utm_medium=plugin-description&utm_campaign=1.0)
All In One SEO Pack version 2.0.4 by Michael Torbert(http://michaeltorbert.com)
Broken Link Checker version 1.9.1 by Janis Elsts(http://w-shadow.com/)
The Events Calendar PRO version 3.1 by Modern Tribe, Inc.(http://m.tri.be/20)
Gravity Forms version 1.7.9 by rocketgenius(http://www.rocketgenius.com)
Jetpack by WordPress.com version 2.5 by Automattic(http://jetpack.me)
MailChimp version 1.3 by MailChimp and Crowd Favorite(http://mailchimp.com/api/)
Regenerate Thumbnails version 2.2.4 by Viper007Bond(http://www.viper007bond.com/)
Simple Category Posts version 1.0.1 by Spyros Vlachopoulos(http://www.hostdog.gr/)
The Events Calendar: Community Events version 3.1 by Modern Tribe, Inc.(http://m.tri.be/21)
Tint Widget version 1.0.0 by Ryo Chiba(http://www.tintup.com/ryochiba)
Use Google Libraries version 1.5.2 by Jason Penney(http://jasonpenney.net/)
WP-Optimize version 1.0.1 by Ruhani Rabin(http://www.ruhanirabin.com)
WP-PageNavi version 2.83 by Lester ‘GaMerZ’ Chan & scribu
WP-Polls version 2.63 by Lester ‘GaMerZ’ Chan(http://lesterchan.net)
NETWORK PLUGINS
Akismet version 2.5.9 by Automattic(http://automattic.com/wordpress-plugins/)
Multisite Plugin Manager version 3.1.2 by Aaron Edwards(http://uglyrobot.com)
The Events Calendar version 3.1 by Modern Tribe, Inc.(http://m.tri.be/1x)
Ultimate Posts Widget version 1.7 by Boston Dell-Vandenberg(http://pomelodesign.com)
WooDojo version 1.5.4 by WooThemes(http://woothemes.com/)
WordPress Importer version 0.6.1 by wordpressdotorg(http://wordpress.org/)
WordPress MU Domain Mapping version 0.5.4.3 by Donncha O Caoimh(http://ocaoimh.ie/)
MU PLUGINS
–
THEME
Sahifa
MULTISITE
1
SETTINGS
recurring_events_are_hidden = exposed
tribeEventsTemplate =
tribeEventsBeforeHTML = Industry Event Organisers: Add your Event HERE
tribeEventsAfterHTML = Industry Event Organisers: Add your Event HERE
previous_ecp_versions =
Array
(
[0] => 0
[1] => 3.0.3
)
latest_ecp_version = 3.1
disable_metabox_custom_fields = hide
welcome_notice = 1
organizer_venue_amalgamation = 1
donate-link =
postsPerPage = 14
liveFiltersUpdate = 1
hideSubsequentRecurrencesDefault = 1
userToggleSubsequentRecurrences = 1
showComments = 1
showEventsInMainLoop =
eventsSlug = industryevents
singleEventSlug = industryevent
multiDayCutoff = 12:00
defaultCurrencySymbol = $
embedGoogleMaps = 1
geoloc_default_geofence = 25
geoloc_default_unit = kms
embedGoogleMapsZoom = 10
debugEvents =
stylesheetOption = tribe
tribeEnableViews =
Array
(
[0] => upcoming
[1] => month
[2] => week
[3] => day
[4] => map
[5] => photo
)
viewOption = month
tribeDisableTribeBar =
hideLocationSearch =
monthEventAmount = 10
defaultValueReplace =
eventsDefaultOrganizerID = 0
eventsDefaultVenueID =
eventsDefaultAddress =
eventsDefaultCity =
eventsDefaultState =
eventsDefaultProvince =
eventsDefaultZip =
defaultCountry =
Array
(
[0] => AU
[1] => Australia
)
eventsDefaultPhone =
tribeEventsCountries =

[solddigital]

Hi – I can’t seem to post my black box. But the upgrade worked – all my events are there! Happy days 🙂 thanks for your help!!

[Kelly]

Fantastic! 🙂 Well done, Sam. I’m very glad you’re back in business.

Since you’re set here, I’ll close this thread. Please start a new one if anything else comes up!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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