Cant see full menu

[vaisoco]

Im sure I must be acting like a fool but I can only see the following menu options for Events Calendar Pro:

Tags
Import
Settings
Add-ons

I have purchased and licensed both Events Calendar Pro and Event Tickets Plus so why cant I see the menu link to add events etc?

[Josh]

Hey Geoff,

Thanks for reaching out to us!

That definitely sounds strange. A couple of steps to take to help in determining what might be happening here:

1. Try re-downloading fresh versions of all the calendar plugins and uploading them to your site. It might be that the download (or upload of a premium plugin) may have been incomplete causing the limited menu items.
2. If that doesn’t help, try deactivating all other plugins and switching to a default theme and see if that allows the other menu items to display. If so, reactivate the other plugins one by one to see where the potential conflict is.

Let me know if this helps.

Thanks!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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