Can't save new RSVP ticket in event

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  • #1085975
    Lucy
    Guest

    Hi all,
    I hope this is the right place to ask.
    Right now I have the Plugins ‘Event Calendar WD’ and ‘Event Tickets’ installed. I created a new event and I can see the box ‘Tickets’ below the WYSIWYG-Editor and I can click the button to create a new RSVP ticket. However, after I filled out all the details and click ‘save ticket’, I can see that something’s going on (screen gets white for second) but the ticket won’t be saved. I will get back to the same view as before (fill out the ticket information). All the information are still in the input fields, but a new ticket won’t appear. Do I need the PRO license to save a ticket? I thought it was possible in the free license.

    It’s weird because if I take a look at the event overview, I do get the link ‘Attendees’ so somehow creating tickets for this event must be possible. But of course the list is empty because I never got to the point where I could successfully create a new ticket which is shown in the event details so that somebody could book it.

    I hope you can help me.
    WordPress: 4.2.7 (will update soon)
    Event Calendar WD: 1.0.51
    Event Tickets: 4.0.5

    Regards,
    Lucy

    #1085977
    Lucy
    Guest

    I just saw, that I probably installed the wrong calendar plugin … the version number made me curious. So I guess it’s my mistake, I will install ‘The Events Calendar’ and try again …

    #1086019
    George
    Participant

    Hey Lucy,

    “Event Calendar WD” is indeed not a plugin that we make. Event Tickets is, however, so to ask for help with Event Tickets, please post those questions in the Event Tickets support forum here → http://wordpress.org/plugins/event-tickets

    Thank you,
    George

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