Can't renew license

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  • Author
    Posts
  • #1392844
    philly00
    Participant

    I’m trying to renew my Event Calendar Pro license but can’t complete the purchase because I’m unable to accept terms and conditions. Looked all over purchase page and in the terms and condition link, no area/field to accept?

    #1395051
    Patricia
    Member

    Hi there,

    Thank you for reaching out to us! I’m sorry to hear that you are having problems to renew your license!

    I’ve just ran some tests and this is not an issue that I can reproduce from here: I can check the “I agree to the terms and conditions” box.

    Could you please try to renew your license again and let me know how it goes? If the issue persists I’ll be glad to help you with the next steps!

    Cheers,

    Patricia

    #1410938
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
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