Can't import iCal, only allows CSV

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  • #1353621
    Mark Biley
    Participant

    The old iCal importer wasn’t working, so I got the Event Aggregator, but it only allows me to choose CSV and nothing else… See attached picture. Please help πŸ™

    I’ve deactivated the old iCal Importer and still the same problem.

    #1353641
    Mark Biley
    Participant

    I’m sure a lot of people say this, but this is an emergency! πŸ™

    iCal URL:
    https://calendar.google.com/calendar/ical/idyllwildarts.org_bml21qju6qcda3d9drelmifop8%40group.calendar.google.com/public/basic.ics

    Why can’t I select anything else but CSV?! Please help πŸ™

    #1353761
    Cliff
    Member

    Hi, Mark.

    Sorry for any confusion here, but this is what it looks like when you do not have Event Aggregator (EA) activated.

    Please go to wp-admin > Events > Settings > Licenses tab and see if you input the correct License Key for EA.

    If you do have it correct there, please remove the license key, save settings, and refresh the page. Then, please delete the site fromΒ https://theeventscalendar.com/license-keys/ as well (to de-register it).

    Once we’re at this “start fresh” stage, please re-enter your EA license key in your wp-admin settings. Hopefully this will resolve the issue. If it doesn’t, I can try issuing you a fresh, new license key to try instead.

    Please let me know how this goes for you.

    #1363756
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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