Can't get it to work

[Janine McNaughton]

Hi there we have just purchased the community calendar and I can not get it to sink.

I have followed instructions on how to get events calander etc i keep getting this error msg

There is a new version of Event Aggregator available but your license key is invalid. You may need to download and manually install the new version. You can check the status of your licenses and download plugins by logging in to your account on theeventscalendar.com. View what’s new with version 1.0.

I have deleted the plugins and re uploaded them thinking that would work?? Please tell me I dont need to purcahse anything else?

[Jaime Marchwinski]

Hi Janine,

Welcome and thanks so much for reaching out!

Can you check that Community Events is connected to your current license key? See My Account » Licenses to find your current key.

You may want to also just manually re-enter the license key, even if it is correct, and ‘Save Changes’.

Make sure that the key is entered under Community Events, and not another plugin as well.

Let me know how it goes!

 

Thanks,

Jaime

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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