Can't Get Community Events Add-On to Upload

[Jenna]

I’ve been trying all day to upload the community events add-on. I’ve downloaded the .zip file and when I go to add a new plugin and upload the file it always gets stuck around 92% complete, freezes, and I get a website cannot be found error. Any idea what I can try?

[Barry]

Hi Jenna – sorry to hear you have experienced problems in this regard.

It rather sounds like a hosting issue to me – so two possible solutions, depending on your individual set-up and what you are comfortable doing, are:

• Use an FTP client (such as Filezilla or SmartFTP). If you unzip or “extract” the files locally on your computer you could then upload them straight to the wp-content/plugins directory
• If your hosting account provides something like CPanel (or an equivalent tool like Plesk) you will probably be able to login to a file manager which will also let you upload the .zip archive … you could then extract it in situ
• See the WordPress documentation on manually installating plugins for a more detailed explanation of how to do this and where the files go

Hopefully that gets you on track!

[Barry]

I missed out a detail – if you are using a Windows PC, and extract the files locally, you may find that you have a folder that contains two sub-folders:

• __MACOSX which you can ignore
• the_events_calendar_community_events which is the actual plugin folder

And it is the actual plugin folder you would wish to upload (to wp-content/plugins).

[Casey]

Jenna,
Were you able to resolve this issue using Barry’s suggestions? Please let us know, so we can either close out this thread, or assist further. Thanks!

[Casey]

Jenna,
I’m closing out this thread due to inactivity. If you continue to have issues, please start a new thread. Thanks!

[Author]

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