Can't generate Woocommerce Ticket

[Dennis]

Hi there,
I have just activated Event Ticket Plus. Prior to this creating and event with a RSVP worked fine. I now wanted to generate paid tickets. Hoever, if I select ‘add new ticket’ and fill in all details and hit ‘save’ it gives me the message ‘ticket saved’, BUT there is no ticket saved. Just the box create ticket is visible but no ticket.

• This topic was modified 9 years, 7 months ago by Dennis. Reason: typo

[Dennis]

I upload a screenshot- the post type ‘product’ is not listed in the options. maybe that has to do with it?

[Dennis]

Find the screenshot attached.

[Andras]

Hello Dennis,

I’m sorry you are having this problem. Let me help you with that.

To clarify, after you hit save, there is no Ticket created on the Event page, or in WooCommerce or both?

Thanks for the screenshot. No, the product does not have to be selected in order to get tickets created in WooCommerce. Only Event / Evenement has to be selected. So that setting is good.

Could you possibly do a testing for conflicts based on our guide:

Testing Conflicts With Themes and Other Plugins

This can help us narrow down the cause of this.

Thanks and cheers,
Andras

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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