Can´t find "Tickets" in Events

[chrisgeist]

Hi, i installed Events Calender Pro and WooCommerce Tickets. The Events Calender Pro works well, but i can´t see the “tickets” panel at the admin surface. i already re-installed both plugins but this doesn´t help. I use all the newest versions of wordpress (3.8) and woocommerce. any ideas?

thanks a lot,

chris

[Kelly]

Great question, Chris. That is surprising.

Have you tried our normal troubleshooting step of changing to a default WP Theme like Twenty Twelve and deactivating all other plugins? If so, did that change the behavior?

[chrisgeist]

Hi Kelly. I don´t know why, but it worked after the next visit of the admin panel (a few hours later). At the beginning it just didn´t appear. and yes i tried to switch themes and deactivated most of the plugins. It´s ashame that u can´t test the plugins before u buy them or is there a demo platform somewhere? anyway thanks for the support. cheers, chris

[Kelly]

Well, I’m glad to hear that it’s there. Sounds like maybe a caching issue?

You can see the plugins in action on wpshindig.com, but that won’t allow you to access the backend. We do have screenshots on the various plugin product pages.

Is there anything else I can help you with at the moment?

[chrisgeist]

No thanks. Very good support and fast answers 😉 Cheers, Chris

[Kelly]

Glad to hear it, Chris! 🙂 Please let us know if anything else comes up.

By the way, if you have a minute or two, we will love it if you would write a few words for us here:
http://wordpress.org/support/view/plugin-reviews/the-events-calendar?filter=5

Thanks in advance. 🙂

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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