Can't enter price

[Dorothy]

I’ve just bought the plugin and started creating tickets, but there is nowhere to enter the price. I’ve entered the licence in settings, but all I have for ticket selling is RSVP as an option. What am I missing?

[Brook]

Howdy Dorothy,

I would love to help you with this.

It sounds like you might be interested in this tutorial: New User Primer: Event Tickets & Event Tickets Plus

One of the most important steps is step 4) of that tutorial, where you install and configure an ecommerce store. Once one of those is active you will have a new option on the tickets screen to add a purchasable ticket, just like you’re looking for.

The most popular ecommerce store by far is WooCommerce, and they have a pretty solid guide for installation. Once it’s installed it’s pretty userfriendly, and makes it about as easy as possible to get setup so that you can actually accept credit cards and such.

Does that all make sense and answer your question? Please let me know.

Cheers!

– Brook

[Brook]

By the way I am sorry for the belated response. I accidentally put that response in the wrong topic yesterday :-/ . I just moved it from there to here. Not exactly sure how I responded to the wrong topic but at least we’re here now.

• Brook

[Dorothy]

Thanks, I finally figured out I needed to install WooCommerce. It wasn’t obvious from the documentation.

All good now.

[Brook]

A fair point, after having a second look at our product page it only briefly mentions this in the first few paragraphs. I agree, it should be abundantly obvious what’s required and what an ecommerce platform is. I’ll pass that info on to the folks in charge. Thank you for the feedback!

• Brook

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