Can't enable any of the Events Calendar Pro Add-Ons?

[sloan winters]

I thought before we could enable the add-on that we needed. Thought that was one of the reasons for purchasing the Pro version? Now clicking “Get This Add-on” just redirects me to the The Events Calendar website?

[Cliff]

Hi. Thanks for your question.

You need to install the core/free The Events Calendar plugin, which is sounds like you have. The add-on links viewable from wp-admin > Events > Event Add-ons are not “smart” links. They don’t know that your account already has access or even if some or all of the add-on plugins are already installed and activated.

You need to download and install the .zip files available at My Account > Downloads.

You install the files by going to wp-admin > Plugins > Add New > Upload Plugin, and you upload the .zip file you downloaded. Then, once installed, you click to Activate it.

I hope this clears things up.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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