Cant delete Attendees

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  • #47787
    wkettler
    Participant

    Hi,
    i cant see any possibility to delete attendees.
    with woocommerce itself i can delete orders. but the the attendee information is still there. the status is changing to “pending” and – of course – i cant switch to the order by clicking on the id anymore.
    the only way i found is deleting it manually from the database. but im sure u will agree, this is no pracitcal way for the future.
    can u recommend a way for deleting attendee information?
    currently we are testing the whole system. when we finished that and want to “go live” we want to clear all test orders / attendee information.

    thanks in advance
    wolfgang

    #47804
    Barry
    Member

    Hi Wolfgang,

    Unfortunately I think you’re coming up against a limitation/bug in the current version of WooTickets.

    Handling of deleted orders (and removal of information from the attendee table) will be much improved in the next version. At this time however you would need to manually remove the relevant entries from the database should it be essential to remove them.

    #47806
    wkettler
    Participant

    Hi Barry,
    thanks for the fast answer.
    can u tell me a time slot fot what the next release is planned?

    #47811
    Barry
    Member

    Only tentatively; we expect it to arrive within the next couple of months however the release date is currently something of a moving target and is subject to change.

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