I renewed our license yesterday and still do not have the ability to choose anything except CSV. On the license page I do get the message “Valid Key! Expires on 2019-06-07” but still everything is grayed out except CSV.
Any advice that can be provided would be greatly appreciated.
Sometimes new licenses or license renewals take longer than expected to register with our servers. Therefore, my guess is that your license should work by now.
Please give it another try now and let me know how it goes. If the issue persists I’ll be happy to help you with the next steps!
Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team
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