Can't add images to my events

[stmarystanwell]

Hi, not sure why but I can no longer add images to any events that I create. This has worked great for the last 2 years or so but now it simply returns me to the main edit screen when i click to add the image.

[George]

Hey Gary,

Sorry you’ve run into some trouble with this now. I’m a bit confused as to what the exact issues you’re describing here are though, so to start can you address these questions here?

1. You mention that when you click to add images, you’re “returned” to the main edit screen – do you mean that you are on an edit-Event screen in your site’s admin area here, and then when you try to add an image, you’re brought to another admin page instead of remaining on the edit-Event screen? Take screenshots of the exact locations you’re working on and being redirected to if possible.

2. What images are you running into trouble with when you try adding them? Do you mean when you click “Add Media” above your edit-Event text area, and try just inserting images into the Events content? Or do you mean the “Featured Image” on the side of the edit-Event content area?

3. Finally, for now, you mention that these issues only started happening recently. Can you clarify exactly when the issues started happening, and try to think of any changes you made just before the changes started happening? For example, were things working fine, then you updated your theme, and then things broke like this? How about any plugin updates, WordPress core updates, etc.?

One last item is that it says on your forum submission here that your WP Version is 3.1.1 – is this a typo, and do you instead mean 4.1.1? If not, one thing that would definitely need to be done here is to update your version of WordPress itself. 3.1.1 is quite old and will not work with the Events plugins (and many other plugins and themes, too).

Apologies for how long this is! Just wanted to cover as much ground as possible here before our weekend absence settles in 🙂

Let us know about the points raised here and we’ll take things from there, thanks Gary!

— George

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