Can't add event after update to 3.9.1

[Erin Slater]

I recently updated to 3.9.1 and now when I go to add event, it takes me to the post page but does not allow me to add a new event. It shows the event calendar options below the content editor but when I click to expand, nothing is there.

[Geoff]

Hey there, Jon–welcome back to the forums. 🙂

Sorry you’re hitting some trouble with creating posts after the update to 3.9.1. Let’s see if we can figure out what’s going on here.

First off, are your running 3.9.1 for both The Events Calendar and The Events Calendar PRO? Make sure they’re both updated and running the same version.

Secondly, do you still see the issue if you switch to a default WordPress theme? Please try activating Twenty Fourteen to see if the issue is still present.

Next, I see that you noted trying to deactivate all other plugins. Did you notice a difference under those conditions? How about when you deactivate all other plugins with the default Twenty Fourteen theme activated?

Lastly, if the issue is still there, does the issue go away if you revert back to 3.9 for both plugins?

Please give those steps a shot and let me know what you find.

Cheers!
Geoff

[Erin Slater]

I just reverted back to old version and it works. Something is conflicting with my theme.

[Josh]

Hey!

Thanks for following up with us isagenix.

I’ll be stepping in for Geoff on this thread since he’s taking some time off this week.

I can’t be certain, but it sounds like there may be a javascript error with your current theme causing some conflicts on the event edit screens. By chance, which theme are you experiencing the issues with?

Thanks!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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